Privacy Policy
Information Collection
- Legal Basis: OTA.am processes personal data under GDPR principles of lawful, fair, and transparent processing, with legal bases including consent, contract performance, and legitimate interests.
- Types of Data: OTA.am collects standard booking information and guest data necessary for reservations and communication.
Use of Information
- Booking Purposes: Information is used for booking confirmations, communication, and support.
- Improvement: Non-personal data helps improve OTA.am’s services and user experience.
Data Security
- Security Measures: OTA.am employs industry-standard security measures to protect user data.
Sharing of Information
- Third Parties: Information may be shared with hotel and experience hosts for booking purposes. OTA.am ensures such sharing complies with GDPR.
User Rights
- Access and Deletion: Users can access their data and request deletion of personal information. OTA.am facilitates these requests promptly.
Cookies and Tracking
- Cookies: OTA.am uses cookies for functional and analytical purposes. Users can manage cookie preferences through their browser settings.
Data Transfers
- International Transfers: Personal data may be transferred outside the EU to hotel or experience hosts. OTA.am ensures such transfers are safeguarded by appropriate safeguards under GDPR.
Contact Us
- Support: For questions regarding these policies or to exercise your rights under GDPR, contact us at help@ota.am.
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